International | FAQ | Customer Service | BoxLunch

Mar 23, 2019

Welcome to Lena’s Organic & Natural Goods

Thank you for visiting Lena’s Organic & Natural Goods, your premier destination for the finest organic and natural products. We are dedicated to providing our customers with high-quality, ethically sourced, and environmentally friendly products to support a healthier lifestyle.

International Orders and Shipping

At Lena’s Organic & Natural Goods, we understand that our customers come from all corners of the world. That's why we offer international shipping to ensure that everyone can access our exceptional range of products. Whether you're in Europe, Asia, or anywhere else, we've got you covered!

Shipping Rates and Delivery Times

Our international shipping rates are determined based on the weight and destination of your order. We strive to offer competitive rates, while also ensuring the safe and timely delivery of your package. Shipping costs will be calculated at the checkout, providing transparency and giving you the option to choose the shipping method that suits your needs best.

Delivery times for international orders may vary depending on the destination country and any customs procedures that need to be cleared. We do our best to provide accurate estimated delivery times, but please note that these are only estimates and unforeseen factors may cause slight delays.

Customs, Duties, and Taxes

When placing an international order, please be aware that customs duties and taxes may apply depending on your country's regulations. These additional charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information on any applicable fees.

Returns and Exchanges

At Lena’s Organic & Natural Goods, we want you to be completely satisfied with your purchase. If you have any issues with your international order, please contact our customer service team within 30 days of receiving your package. We will be happy to assist you with returns, exchanges, or any other concerns you may have. Please note that international return shipping costs are the responsibility of the customer.

Customer Service

We take pride in providing exceptional customer service to all our valued customers, regardless of their location. Our dedicated team is here to assist you with any questions, concerns, or inquiries you may have. We strive to respond promptly and provide accurate information to ensure your complete satisfaction.

Contact Us

Should you need to get in touch with our customer service team regarding international orders or any other matter, please don't hesitate to contact us. You can reach us via email at [email protected] or by calling our toll-free number +1 (888) 123-4567.

Shop Organic & Natural Goods

Take a moment to browse through our vast selection of organic and natural products in our ecommerce store. We offer a wide range of categories, including skincare, supplements, pantry staples, and more. By prioritizing your health and wellness, you are choosing the best for yourself and the planet.

Thank you for choosing Lena’s Organic & Natural Goods. We look forward to serving you and providing you with the best products and customer service possible. Shop now and join the organic revolution!

Marcelo Cruz
Great to see Lena's Organic & Natural Goods expanding their reach internationally. Looking forward to ordering their high-quality products!
Oct 16, 2023