Return Policy - NPC IFBB Bodybuilding Posing Suits
Welcome to Lena’s Organic & Natural Goods, your one-stop shop for high-quality NPC IFBB bodybuilding posing suits. We take pride in offering outstanding products and excellent customer service to all our valued customers. As part of our commitment to your satisfaction, we have formulated a comprehensive return policy to ensure that your shopping experience is hassle-free and enjoyable. Please read through our detailed return policy below to understand the terms and conditions for returns.
Easy Returns
At Lena’s Organic & Natural Goods, we understand that sometimes a product may not meet your expectations or require a different size or style. That's why we have designed our return policy to be simple and hassle-free. We want you to be completely satisfied with your purchase, and we are here to assist you every step of the way.
Eligibility for Returns
In order to be eligible for a return, the following conditions must be met:
- The return request must be made within 30 days from the date of delivery.
- The item must be in its original packaging and in unused, unwashed, and undamaged condition.
- All tags, labels, and accessories must be intact and attached to the product.
Returns Process
If you wish to initiate a return, please follow these steps:
- Contact our customer support team via email or phone within 30 days of receiving your order to request a return.
- Provide the order number and the reason for the return.
- Our support team will provide you with a return authorization number (RMA) and guide you through the return process.
- Package the item securely in its original packaging, including all accessories.
- Ship the item back to us using a trackable shipping method of your choice.
- Once we receive the returned item, our quality control team will inspect it to ensure it meets the return eligibility criteria.
- If the item passes the inspection, we will process the refund or exchange according to your preference.
Refund Options
Depending on your preference and the availability of the item, we offer two refund options:
- Refund to the original payment method: If you choose this option, the refund amount will be credited back to the original payment method used for the purchase.
- Store credit: If you prefer store credit, we will provide you with a unique coupon code that can be applied to your next purchase. This option is perfect if you wish to explore other products from our extensive collection.
Exchanges
If you would like to exchange your item for a different size or style, please follow the returns process mentioned above and indicate your preference for an exchange. Once we receive the returned item and it passes the inspection, we will process the exchange and ship the new item to you.
Contact Us
If you have any further questions or concerns about our return policy, please feel free to contact our friendly customer support team. We are here to assist you and ensure that your shopping experience with Lena’s Organic & Natural Goods is nothing short of exceptional.
We appreciate your trust in our products and services, and we look forward to serving you and providing you with the best NPC IFBB bodybuilding posing suits available in the market.
